Privacy Policy

Who Operates This Site

This Privacy Policy applies to zk66 (accessible at zk66.ws). When you create an account, place a bet, or simply browse the site, zk66 acts as the data controller — meaning we decide what personal data is collected and how it is used.

If you have any questions about this policy or how your data is handled, you can reach us at [email protected] at any time. We respond within 48 hours on business days.

Data We Collect From You

We collect only the information needed to operate your account safely and comply with responsible gaming requirements. The table below lists the main categories.

We do not collect sensitive health data, political opinions, or biometric data beyond what is strictly required for identity verification.

Why We Use Your Data

Your information serves specific, documented purposes. We do not sell personal data to third-party marketing companies.

• Account management: creating and maintaining your zk66 account, processing deposits and withdrawals, and updating your preferences.
• Identity verification (KYC): confirming that you are over 18 and that your withdrawal method belongs to you. Documents required are National ID Card (NID), Passport, or Driving Licence. Review takes up to 2 hours.
• Fraud prevention and security: detecting unusual login activity, flagging duplicate accounts, and protecting your funds.
• Responsible gaming: monitoring for signs of problem gambling and applying any self-exclusion or deposit limits you set.
• Customer support: responding to your queries via Live Chat or email within the promised timeframe.
• Service improvement: understanding which games and features players use, so we can improve the platform.
• Legal compliance: retaining records as required by applicable regulations.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract performance — processing your deposits, withdrawals, and account requests.
• Legitimate interests — fraud detection, platform security, and service analytics, provided these do not override your rights.
• Legal obligation — record-keeping required by our operating licence and financial regulations.
• Consent — marketing emails and push notifications; you can withdraw consent at any time from your account settings.

When We Share Data With Third Parties

zk66 shares data only where necessary. The parties below may receive limited data to perform specific functions.

We do not share your data with advertisers or data brokers.

Cookies and Tracking

zk66 uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse site performance. Here is a brief breakdown:

• Essential cookies: required for login sessions and security checks. These cannot be disabled without breaking core functionality.
• Analytics cookies: help us understand page load times, error rates, and popular game categories. Data is aggregated and not tied to your identity.
• Preference cookies: remember settings such as odds display format and language preference.
• Marketing cookies: only placed if you opt in. You can withdraw consent at any time in your account settings or by emailing [email protected].

Your browser settings allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in.

How Long We Keep Your Data

We hold your personal data for as long as your account is active, plus any additional period required by law or our licence conditions. The table below gives indicative retention periods.

Once a retention period expires, data is deleted or anonymised so it can no longer be linked back to you.

Your Rights Over Your Data

Regardless of where you are based, zk66 respects the following rights. Send your request to [email protected] and we will respond within 30 days.

• Access: ask for a copy of the personal data we hold about you.
• Correction: ask us to fix any inaccurate or incomplete information.
• Deletion: ask us to erase your data where there is no legal obligation to retain it. Note that some records must be kept by law even after you close your account.
• Restriction: ask us to pause processing your data while a dispute is resolved.
• Portability: receive your account data in a machine-readable format where technically feasible.
• Objection: object to processing based on legitimate interests, particularly for direct marketing.
• Withdraw consent: opt out of marketing communications at any time without affecting your account status.

Security Measures

zk66 applies industry-standard technical and organisational safeguards to protect your data. These include:

• TLS encryption on all data transmitted between your device and our servers.
• Encryption at rest for stored financial and identity records.
• Role-based access controls: only staff with a specific business need can view your personal data.
• Regular security audits and vulnerability assessments.
• Two-factor authentication available for your zk66 account login.

No system is completely immune to attack. If you notice suspicious activity on your account, contact our 24/7 Live Chat immediately or email [email protected].

Players Under 18

zk66 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If you believe a minor has created an account, please notify us at [email protected] right away. We will close the account and delete the associated data promptly.

Age verification is part of the KYC process required before any withdrawal is processed. This check applies to every new account.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, or applicable regulations. When we make material changes, we will display a notice on the zk66 homepage at least 14 days before the new policy takes effect. The "Last reviewed" date at the top of this page always shows when it was most recently updated.

Continuing to use zk66 after a policy update takes effect means you accept the revised terms. If you disagree with the changes, you may close your account before the effective date.

Get in Touch

For any privacy-related question, data access request, or complaint, please use the contact details below. We aim to resolve all requests within 30 days.